Payment Terms & Refund Policy

Payment Terms

• Full payment is required before work begins

• Payments are processed securely through a trusted third-party payment provider

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Refund Policy

 

Refund Eligibility

Because our services are custom and delivered digitally:

• Once a business plan or service has been delivered, refunds are not available.

• Refund requests may be considered if work has not yet started or in the case of a technical or billing issue

 

How to Request a Refund

If you believe a refund is appropriate, please email support@launchworks.com with your order details and a brief explanation. Each request is reviewed carefully on a case-by-case basis.